Frequently Asked Questions
Everything you need to know about shopping with Vastrado.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also monitor your status directly through the 'My Orders' section in your account.
What is Vastrado's return policy?
We offer a hassle-free 15-day return policy for most items. Products must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes.
How do I ensure I pick the right size?
Every product page features a detailed size guide with measurements in inches and centimeters. We recommend comparing these measurements against your best-fitting clothes.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days for metro cities and 5-7 business days for the rest of the country, depending on your location.
Are the colors shown on the website accurate?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting, slight variations in color may occur.